A little while back, I spoke to my friend Jason. Jason was a mid-level manager at the company where he worked, but he was still responsible for creating the vision and setting clear expectations. In his position, he was a leader in every sense of the word and faced all the regular leadership challenges.
One particular challenge that Jason faced came from the inability of others to set clear expectations. As a mid-level manager, Jason reported to leaders within his organization. They regularly gave him big projects to work on that helped move the company towards some of the overall corporate goals. At the time I spoke to him, he had received a number of projects from his superiors. His frustration at the time was that they had not given him clear clear expectations.
The importance of clear expectations
As Jason began working on the projects, he asked for additional clarification on what he should do. They clarified to the point where Jason felt he had clear expectations, so he began working towards the completion of the projects. In many cases, Jason’s vision for the projects was greater than the vision of his superiors. He worked very hard on each project to get the projects done. Once he was done, he presented his work to his superiors for approval. They would inevitably say he had done a great job, but he needed to add some things here or change some things there. Many of the changes were extensive and required a lot of work. [Read more…] about Set Clear Expectations As A Leader