Tony Dungy and Lovie Smith
As was demonstrated by both Tony Dungy and Lovie Smith, yelling at people isn’t the only way to get them to do what is expected. Both of these men have set up a system that sets expectations for individuals and then holds them responsible for reaching those expectations.
In these systems, there are specific consequences depending on whether or not the individuals meet the expectations. If the person does not live up to the expectation there is a negative consequence, but if they do live up to the expectation there is a positive consequence.
In reality, the success or failure of an individual or group is significantly determined by the way the system/environment is set up. Tony Dungy and Lovie Smith have set up a system that helps those involved to succeed. The athletes in their systems know what they can and cannot do at all times and are able to act accordingly.
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